CHOOSE SOURCES

Choose your camera and microphone source – and avoid duplicate microphone choices

AVOID FEEDBACK

Avoid using audio sources on both laptop and mobile – use the mute functions

SYSTEM SOURCES

The app automatically detects your connected cameras and microphones

Creative Ideas

This app allows students to access up to 3 tutor screens. Get notifications of up and coming lessons and view in a smart calendar format. For tutors it allows you to use the camera on your mobile device within your classroom

Education

Never has the time been so perfect to start distance education using our real time video technology. To interact and learn even more!

Cooking

DigiSender is fun, it allows us to interact with friends and family or with groups sharing common interests

Wellbeing

The ability to share in mentoring, fitness and wellbeing courses of any size is now a reality with DigiSender Live

Using the app as a Tutor Source

Login to the app using the same account credentials that you are using on your desktop. Join the same Classroom and your mobile camera appears within the Classroom as a Tutor source!

App Overview

App is available for Android and iOS

Main View

Main view remains the Tutors primary camera unless the viewer chooses to change it

Camera Support

Double tap any preview to bring to main view! – Max tutor previews is 3 – If Tutor operates 1 camera active students appear in previews automatically

App Controls

  1. Toggle Camera
  2. Toggle Speaker/Earpiece
  3. Microphone mute
  4. Exit meeting


camera sources on your desktop

Whilst the app provides switching between sources, the Desktop source selector provides a far great choice of selection

Lesson Overview

Enjoy instant reference to your chosen lessons as well as updates and reminder notifications

Public Lessons

View public lessons provided by DigiSenders own in-house educators

e-leaning by app

Joined Lessons

Keep track of your joined lessons in a tidy list & calendar view

Detailed Lessons

Study more information at any time on each lesson you’ve joined

Managing Lessons

Managing and viewing  your timetable in ways that you choose

Instant Access

Dynamically updated access to lessons you’ve been added to by your tutor

Calendar Support

View all your lessons on a calendar view from within the app

Messaging Interface

Refer to message history between tutor and student

Managing Lessons

Referencing course work and chat sessions with your own permanent storage space

Instant Notifications

Dynamically updated notifications keep students updated on lesson additions and changes

File share

View and share files between tutor and student

View updated lessons

Get a detailed insight into lesson knowledge

f.a.q.

You have questions. wE have answers.

We will endeavour to answer every question you may have. Please complete a Support Ticket should your question not be covered.

How do I join a lesson?

A lesson is a scheduled event that the tutor can create at any point in the future. The Tutor can create a lesson and make it Public or Private. If you have been invited to a Private lesson it will automatically appear in your app notifications as pending your acceptance and an email notification will be sent providing access details. All classes you have joined will appear in the ‘Joined Lessons’ tab within the app

I have entered the wrong PIN and been locked out what should I do?

If you exceed the maximum number of PIN entries you will be locked out until your Tutor Resets your PIN attempts. Your Tutor is automatically notified when a lockout occurs. Make sure you know the correct PIN number – the PIN is sent to you in the original invitation email. 

I have not been asked to enter a PIN and I am stuck in the waiting room

The Tutor does not need to set a PIN for you to enter, he may prefer to manually accept each student as they enter the room. Make sure your are not using pseudonyms in you profile name or initials that may prevent your Tutor from seeing your true identity

Why do I have to wait in the waiting room before being permitted into the Classroom?

The Tutor can set conditional access controls. Here are all the reasons you may not be able to enter a meeting:
1. The Classroom tutor is not yet ready to start the meeting
2. The Classroom tutor does not recognise your username – make sure your Profile name is accurate and do not use pseudonyms in the profile name
3. If the Classroom tutor has created a PIN entry – you will be asked to enter the PIN before access is permitted
4. If you use the wrong PIN and exceed your permitted entry attempts you will be automatically prevented from entering the Classroom and the tutor will be notified

How can I switch camera, microphone and speakers

Yes, You can toggle between connected cameras, microphones and speakers that are built into your mobile device using the control buttons.  DigiSender Live works best when Tutors operate their class from a laptop if inviting more than 1 guest.

Why can I hear my own audio?

Make sure you control your volume up & down on screen and avoid using any system audio. Microphone sources should connect directly to your microphone source

Are there are limitations on stream quality?

DigiSender uses dynamic technology to ensure smooth motion video and hi-fi quality audio. In cases of restricted bandwidth both quality and frame rate may reduce automatically. Avoid use of mobile networks such as 4G and 5G networks as DigiSender Live requires contact upload and download speeds which many networks cannot support

Are there limits to the number of cameras that I can view in the app?

The app permits you to see up to 4 sources provided by the tutor. These maybe cameras or screenshare from the same or other computers operating in the Classroom

Can the tutor add a mobile phone camera to a Classroom as well as my desktop webcam?

Yes, your Tutor is able to display a mobile device’s camera as well as cameras from different computers by using the same login details on all devices – this request is automatically accepted as the recognised owner

What determines the screen share function?

Desktop computers can screen share an entire screen within the meeting room or simply an application window. It is supported in virtually all up to date browsers

What operating systems are supported?

DigiSender Live runs entirely within your browser and works using the App or on desktop machines able to support latest browser technology such as Windows 10, Ubuntu 20.04, iPADOS 14.03, MacOS 11.1, Android 8.0 upwards

What browser types are supported?

DigiSender Live only works using the App for Android and iOS devices or in updated browsers, this includes Edge Ver 87+, Chrome  Ver 87+, Firefox  Ver 84+, Safari  Ver 13.1+ & Opera  Ver 87+

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